Dear brothers, unless we train ministers capable of warming people’s hearts, of walking with them in the night, of dialoguing with their hopes and disappointments, of mending their brokenness, what hope can we have for our present and future journey? It isn’t true that God’s presence has been dimmed in them. Let us learn to look at things more deeply. What is missing is someone to warm their heart, as was the case with the disciples of Emmaus (cf. Lk 24:32).
That is why it is important to devise and ensure a suitable formation, one which will provide persons able to step into the night without being overcome by the darkness and losing their bearings; able to listen to people’s dreams without being seduced and to share their disappointments without losing hope and becoming bitter; able to sympathize with the brokenness of others without losing their own strength and identity.
– Pope Francis
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Scriptural Teachings 